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1. With unified messaging people will be able to _______________.
| a.
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listen to their e-mail over the phone
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| b.
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listen to their voice messages over the PC
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| c.
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both of the above
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2. Community messaging involves a distribution list.
3. Text-to-speech technology converts ________________.
| a.
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spoken words to e-mail
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| b.
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e-mail to spoken words
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| c.
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fax to spoken words
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4. For telcos and ISPs, what are some criteria to consider for a unified messaging platform?
| a.
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reliability
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| b.
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scalability
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| c.
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user interfaces
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| d.
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all of the above
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5. Wireless users can take advantage of unified messaging and see their voice mailbox via their ________.
| a.
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handset displays
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| b.
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handset antennas
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6. E-mail notification means receiving e-mail waiting count via the voice mailbox.
7. Firewall, SMTP server, and mail server are all Internet-related elements of a unified messaging architecture.
8. The majority of Internet households spend how much time in one Internet session?
| a.
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twenty-six to forty-five minutes
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| b.
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forty-five to seventy-four minutes
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| c.
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seventy-four to ninety minutes
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9. "Your time" communications is a messaging concept that allows ________________.
| a.
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people to interface with their messages how and when it is convenient for the service provider
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| b.
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people to interface with their messages how and when they want to
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10. Unified messaging can involve which of the following message types?
| a.
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voice mail
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| b.
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e-mail
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| c.
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fax
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| d.
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all of the above
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