The Operations Support Systems 2000–2001 Comprehensive Report

Format: Softcover, 388 pages
ISBN: 0-933217-88-9
Price: $495

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TABLE OF CONTENTS

Part I: OSS Business Issues and Strategies

• Next-Generation OSS for Next-Generation Services
• OSS with the Network as a Killer Application
• Testing Tomorrow's Needs Today
• Business-to-Business E-Commerce for Telecom Carriers
• OSS Challenges for CLECs
• Evolving the Intelligent-Agent Technology
• Architectural and OSS Changes for Entering the Real-Time World
• OSS For The Next Millennium: The New Killer App
• The Complexity Opportunity
• The Carrier's View: A Reality Check
• OSS Is Not a Killer App
• How Next-Generation Technologies Will Alter the OSS Landscape
• Enabling an Interactive Value Proposition for Communications Providers
• Business Costs Placing Emphasis on OSS Features

Part II: OSS in an IP–Centric Environment

• Delivering On-Demand IP Services with Guaranteed Service Quality
• IN as a Stepping Stone to IP
• The Real Benefits of IP Telephony
• Delivering QoS in IP Networks
• Enabling Carrier Settlements in Multiservice IP Networks
• Embracing the IP World
• XML for Services
• IP from a Service Provider's Perspective

Part III: New Service Provisioning, QoS, and Customer Care

• Automating Customer Care
• Guaranteeing Quality of Service with Next-Generation Equipment
• Flow-Through Provisioning: Keeping Up with Changes to Your Trading-Partner Interfaces
• Customer Focus a Main Part of E-Business Success
• Data Quality for the Internet Age
• Testing Challenges for ADSL Networks
• Today's IP/VPN Quality of Service
• Delivering Services to Customers: Becoming an E-Telco
• Delivering and Profiting from End-to-End Quality of Service
• Service Management for Effective Service Delivery

Part IV: Systems Interconnection, Integration, and Interoperability

• Keys to Open-System Integration
• OSSs and Data Warehouses: Working Together
• Moving Towards A Modular, Open OSS Framework Architecture For Maximum Flexibility and Scalability
• Examining a New Network from an ILEC Perspective
• Network Management of Multi-Technology Networks
• Coordinating OSS Integration and Interconnection for End-to-End Fulfillment of Customer Orders
• Business-to-Business Challenges of the Unbundled Local Loop
• Linking Legacy RTUs into a TMN Environment
• Solutions to BSS and OSS Interaction
• Facilitating End-To-End OSS Integration and Management: An Interconnection Perspective
• Mediation: Building Bridges or Building Walls?
• Achieving Integrated Management for Multi-Vendor, Multi-Technology Transport Networks

Part V: OSS Architectures, Solutions, and Infrastructure

• Optimal Infrastructure for the Managed Network: Benefits of the Object Model
• OSS Vendors: Challenges and Methodologies
• Problems Associated with the Loss of NPA/NXX Intelligence
• The Application Service Framework
• 3G Service Modeling and Optimization
• Outsourcing: The Bind That Ties
• Using TMN and TOM in a Converged Network
• The Foundation of Next-Gen Networks: In-Memory Database Technology
• Component Technology for Developing Network-Management GUI
• An Architecture for Warehousing and Accessing Usage Data
• Rules-Based Mediation Engine: The Enabler for Open OSS