The Internet and Telecommunications: Architectures, Technologies, and Business Developments

Format: Softcover, 331 pages
ISBN: 0-933217-45-5
Price: $396

Overview ·  Table of Contents ·  Features ·  Organizations

TABLE OF CONTENTS

1. Fundamentals

• An Overview of the Internet
• The Story of Packet: An Overview of Internet Protocols
• Emerging Web Standards
• The Internet2 Project: Next-Generation Internet

2. Business and Economic Issues

• Impact of the Internet on Current Network Infrastructure
• Extending the Reach of E-Business with Gateways and Network Computing
• Customer Network Management and the Internet
• Economic Issues on the Internet
• Making Money with the Internet
• Building Intranets in Government and Education
• Making Electronic Commerce a Reality
• Microcommerce: Opportunities on the Horizon
• Preparing Your Intranet for Inter-Business

3. Network Management and Operations

• Connecting Carrier and Customer: Network Management over the Internet
• Integration of Routing and Switching
• Handling Internet Traffic in Telecommunications Networks
• Internet Network Management Technologies
• Internet Security: Protecting Corporate Intranets from Unauthorized External Invasion
• Network Security: Threats and Solutions
• Delay Performance of the New Internet Service with Guaranteed QoS
• IP–Layer Security and Mobility Support
• Scaling the Internet with Network-Centric Appliances
• Optimizing Digital Head End Systems and Network Architectures for Broadcast and Interactive Services
• Alternate Web Access Technologies

4. Billing Issues

• Internet Multiservice Billing
• Internet Billing Issues and Customer Care
• Internet Billing Issues: Integrating the Mediation Infrastructure

5. Services and Applications

• Live Authoring and Retrieval of Multimedia Class Materials in Distance Learning
• Visual Services Evolution
• Realizing Opportunities through Wireless Technologies: Next-Generation Value-Added Services and Wireless Internet Access
• Multimedia Applications on the Internet
• Mobile Internet: Mission-Critical Information in Real Time
• Wireless Internet Service for the Telecommuter
• Unified Messaging
• Evolution of the Mailbox
• Building an Internet-Based Community Network

6. IP Telephony

• Extending the PSTN: Voice over IP Gateways
• Voice over Packet
• The Effect of Internet Telephony on Business
• Access Gateways
• Moving to Mainstream: Building IP Telephony Gateways for Everyday Use
• IP/IN Integration: Evolving From Existing Internet Telephony Switch Technology
• An IN and PSTN Signaling—Internet Protocols Interworking Unit and Programming Model for Network-Based Transparent PSTN, VoIP, and Web Integration

7. CTI Technologies, Challenges, and Opportunities

• CTI 101: A Primer to Computer Telephony
• CTI Technologies: Switch and Network Transitions and Ramifications
• How CTI Enhances Customer Service
• Call Centers and the Internet
• CTI Renaissance: Internet Connectivity as an Enabling Technology for Voice Services