CLEC Business, Network, and Technology Issues

Format: Softcover, 324 pages
ISBN: 0-933217-81-1
Price: $495

Overview ·  Table of Contents ·  Features ·  Organizations ·  Who Should Read This Report

TABLE OF CONTENTS

• Business, Marketing, and Economic Issues
• Trends in the Communications Industry
• Generating Revenue in Telecom
• Telecom Convergence: Revolutions and Evolutions
• Why CLECs Are Well Positioned in the ICP Market
• Migration to Convergent Networks
• Convergence: The Demand for Bundled Services
• Drivers of the DSL Revolution
• From Telephony to Internet Telephony
• Service Provider
• New Services in the Cable Industry
• Venture Capital for Competitive Telecom Carriers
• Packaging Opportunities for CLECs
• Wholesale from an ILEC Perspective
• E-Commerce Bundling for the Communications Provider
• Switched versus Traditional VoDSL: Increased Profitability through Access-Charge Bypass
• The New Integrated Communications Providers
• DSL Architecture and Business Case: Voice and Data Service Profitability
• Analysis for CLECs
• CLEC: A Case Study

Technologies and Architecture Alternatives

• The New Network Landscape
• Next-Generation Network Design
• Fiber-Based Broadband Access Architectures and Technologies
• Network Reliability
• Fiber Deployment in the Local Loop for Business Applications
• ATM Virtual Path SONET Rings: Broadband Transport Alternatives for Building Efficient Fiber-Based Networks
• ATM Switched Virtual Circuits Using ATM Adaptation Layer 2
• IP over WDM Convergence
• Model Compilers Design a Flexible Application Service Framework
• The Role of Multiprotocol Label Switching in Integrated Multiservice Access
• Building Software to Interface with LEC Reselling Systems

Customer Care and Quality of Service

• Keys to Customer Retention
• The Real Meaning of "Putting Customers First"
• Putting Customers First—Ordering and Provisioning Made Simple
• Network Reliability and Interoperability
• Customer Care: The Basics of Blocking and Tackling in a High-Tech Arena
• Improving Customer Focus and Competitive Positioning through Effective Outsourcing
• Engineering a Competitive Advantage: The Critical Role of Automated Testing Equipment in DSL Provisioning
• The Integrated Communications Provider Service Bureau

Network Management and OSS Issues

• The Operations Systems Implications of Managing Next-Generation Networks
• Branching Out: What Is Next for OSS
• Service Management—The New Keys to the Cashbox
• A New Model for Broadband Connection Management
• Automating Service Management for Competitive Advantage Options and Opportunities for CLECs and ISPs
• Managing a Portfolio of Broadband Access Technologies New-Generation Networks and Services—E-Management or E-Chaos?

Standards and Regulatory Issues

• Convergent Networks
• A Regulatory and Market Perspective on Competitive Wholesale Markets
• Public Policy from the Perspective of an Aggressive Competitor