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Principal Sponsors:
 | Unified Messaging |
4. Benefits for Service Providers
The unified messaging platform should be reliable enough to handle the traffic of both traditional service providers and Internet service providers (ISPs). It should also be scalable to grow as the service provider's market and subscriber demands grow.
Keeping the architecture open is essential. An open platform not only performs better in a network environment but places less restrictions on the service provider who wants to expand its network with new services or administration applications.
In addition to storing voice and fax messages, the unified messaging platform can also house the e-mail text messages. This would ensure real-time access to messages as well as a more tightly integrated robust architecture that would fit the needs of both telco and Internet service providers.
Figure 2 illustrates a messaging media server in a unified messaging environment. It has been simplified in order to focus on the Internet elements required.
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