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Real-Time Billing for Internet Protocol (IP) Services

Table of Contents:
Definition and Overview
1. Introduction
2. From the Back Office to the Front Lines
3. Real Time Billing
4. Provider Challenges
5. Summary
Self-Test
Glossary
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Self-Test
1. The IDC projects that 319 million people will be using the Internet by the end of 2002.
a. true
b. false
2. Speeding up a batch billing system provides a reliable Internet services billing system.
a. true
b. false
3. The move from flat-rate billing to usage-based IP services is having no significant effect on providers.
a. true
b. false
4. Real time systems are easily integrated with legacy and external software.
a. true
b. false
5. A real time billing system will help providers bring new services to market quickly.
a. true
b. false
6. Why is the CM&B system a fundamental component of the service provider's infrastructure?
a. It collects the money.
b. It is the only system a service provider is likely to utilize.
c. It controls the subscriber database and provides the service.
d. all of the above
e. a and c
7. What is one of the three steps following the completion of a network transaction in the batch processing model?
a. immediately update account balances
b. generate a CDR and forward it to the rating server
c. load the CDR batch as soon as the customer logs off
8. Providers are concerned with which of the following?
a. credit management only
b. customer self-service costs only
c. customer self service, credit management, and scalability only
d. service provisioning, customer self-service, simplicity, and credit management
9. What are some of the design challenges for a real time billing system?
a. reliability and failover
b. programming capabilities and security
c. performance and credit-card billing
10. What aspects of billing does a real time system support?
a. the creation and management of customer accounts
b. development, pricing, and provisioning of service offerings
c. activity tracking
d. rating and billing
e. b and c
f. all of the above
g. none of the above
Glossary >>

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