Table of Contents:

Definition and Overview

1. Introduction

2. From the Back Office to the Front Lines

3. Real Time Billing

4. Provider Challenges

5. Summary

Self-Test

Glossary

PDF of this tutorial

Definition
Real time billing is the capability of doing business in real time, where up-to-the-minute information is instantly available and can be acted on immediately in response to customer expectations.

Overview
The objective of this tutorial is to provide an overview of how real time billing works, the challenges of batch billing environments, and the importance of real time billing for Internet service providers.