ANSI
American National Standards Institute
API
application programming interface
BABT
British Approvals Board for Telecommunications
CE
connection endpoint
CO
central office
CTI
computer telephony integration
DSP
digital-signal processing
DTMF
dual-tone multifrequency
ECTF
Enterprise Computer Telephony Forum
ESP
enhanced service platform
GUI
graphical user interface
IA
interoperability agreement
IP
intelligent peripheral
ISDN
integrated services digital network
ITU
International Telecommunications Union
JATE
Japan Approvals Institute for Telecommunications Equipment
Kbps
thousands of bits per second
MTBF
mean time between failures
MTTR
mean time to repair
MVIP
multivendor integration protocol
NEBS
new equipment building system
OEM
original equipment manufacturer
PBX
private branch exchange
PC
personal computer
PCB
printed circuit board
PEB
PCM expansion bus
POTS
plain old telephone service
SCSA
signal computing system architecture
SS7
signaling system 7
TDM
time-division multiplexed
UL
Underwriter's Laboratories


