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Prepaid Services

Table of Contents:
Definition and Overview
1. Introduction
2. Where the Market Is Going
3. Available Platforms
4. Pros and Cons of Available Platforms
5. Call Flow and Call Scenarios for Prepaid Cards
6. Basic and Enhanced Features
7. Management Issues
Self-Test
Glossary
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Self-Test
1. Demand for prepaid services is increasing.
a. true
b. false
2. Demand for wireless prepaid services is decreasing.
a. true
b. false
3. Prepaid services can only be offered using a switch-based platform.
a. true
b. false
4. Service node-based platforms offer larger call-volume capacity than other types of platforms.
a. true
b. false
5. Rating for debiting purposes is done post-call.
a. true
b. false
6. Recharging of a prepaid card is not an option available to customers.
a. true
b. false
7. Users of a prepaid service cannot call more than one person at a time.
a. true
b. false
8. Taxes are not an important aspect of the business for a service provider.
a. true
b. false
9. When considering a prepaid services platform, call volumes should be taken into consideration.
a. true
b. false
10. Call setup time is important for a prepaid service environment.
a. true
b. false
11. Which of the following is a reason for prepaid services to be in demand?
a. budget control for business and/or personal use
b. business promotions
c. both of the above
12. Which service-equipment configuration is based on a file server, a card processor, a workstation, telephone-interface cards, and a LAN?
a. PC–based platform
b. switch-based platform
c. service node-based platform
13. Which platform is not flexible enough to allow for customization?
a. PC–based platform
b. switch-based platform
c. service node-based platform
14. Which of the following is generally considered to be an enhanced feature of prepaid service?
a. customer-care interface
b. fraud protection
c. call forwarding
15. Which of the following is an issue considered from the network-management perspective?
a. profit margins
b. average call duration
c. call volumes
Glossary >>

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