Table of Contents:

Definition and Overview

1. Enterprise Problem, Carrier Opportunity

2. What Is a Managed Multiservice Solution?

3. Core Components for a Standard Offering

4. Extra Components for a Premium Offering

5. Challenges to Capturing the Opportunity

6. How to Overcome the Challenges

Self-Test

Glossary

PDF of this tutorial

ATM
asynchronous transfer mode

CIR
committed information rate

IP
Internet protocol

ISDN
integrated services digital network

IT
information technology

LAN
local-area network

PVC
permanent virtual circuit

QoS
quality of service

SLA
service-level agreement

VPN
virtual private network

WAN
wide-area network