Definition
A managed network service is the provisioning of a value-added, end-to-end service. It may include such options as maintenance, upgrades, and management of circuits and customer equipment. It may also include support for upper-layer applications.
Overview
This tutorial discusses how a next generation of managed network services can solve the enterprise problem while enhancing the carrier's market position. Enterprises want to focus more on core business issues, not on being a network service provider. Managed network services, as a result, have become an attractive option for more and more enterprises. Carriers are rapidly responding to the market opportunity with such offerings as managed Internet protocol (IP) services, managed frame relay, and virtual private networks (VPNs). But this first generation of managed network services represents an opportunity with only short-term potential. Managed multiservice solutions, in contrast, represent a business opportunity with far-reaching benefits to both the carrier and the enterprise. A managed multiservice solution is a comprehensive offering that encompasses multiple traffic types and provides quality of service (QoS) guarantees.


