PDF of this tutorialBooks
Bias, R. G. and Mayhew, D. J. Cost-Justifying Usability. Boston: Academic Press, 1994.
Kirwan, B. and Ainsworth, L. K., Eds. A Guide To Task Analysis. London: Taylor & Francis, 1992.
Nielsen, J. Usability Engineering. London: Academic Press, 1993.
Norman D. The Design Of Everyday Things. New York: Doubleday, 1990.
Rubin, J. Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests. New York: John Wiley & Sons, Inc, 1994.
Winograd, T. Bringing Design To Software. New York: ACM Press and Addison-Wesley, 1996.
Organizations And Conferences
The main international organization is the Special Interest Group in Computer-Human Interaction (SIGCHI); home page: http://www.acm.org:82/sigs/sigchi) within the Association for Computing Machinery (ACM). There are many national and local groups within SIGCHI and affiliated to it. An example is the Usability Professionals' Association (UPA) (http://www.UPAssoc.org). There are also many national and international human factors groups; examples are the North American Human Factors and Ergonomics Society (LIFES) and the United Kingdom's Ergonomics Society (http://www.ergonomics.org.uk).
Most of these societies have special interest groups focusing on telecommunications. An example is the communications technology group within the LIFES. Apart from local conferences, the two main international conferences are the annual CLII conference and Human Factors in Telecommunications, held every two or three years.
Web Sites
The World Wide Web is becoming an increasingly valuable source of research information. In addition to the sites listed above, the following sites are great places to start an exploration of the latest global research and practice in usability engineering and good HMI design.
- AGM SIGCHI home page: http://www.acm.org:82/sigs/sigchi
- The human-computer interaction virtual library at: http://web.cs.bgsu.edu/hcivl
- The University of Delft's UI Design pages: http://www.io.tudelft.nl/uidesign
