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Table of Contents:

Definition and Overview

1. Industry Trends

2. Unlocking the Value Proposition

3. The Importance of Modularity and Standards

4. Architecture

5. System Components

6. Applications - The Key to Competitive Differentiation

7. Evaluation Criteria

8. When to Upgrade

Self-Test

Glossary

PDF of this tutorial

Acronyms Guide

ASIC - application-specific integrated circuit

CWS - Communications Web Services

FRU - Field Replacement Units

Definitions

Application Server - Modular, application building blocks; server generates dynamic VoiceXML pages; external interface via Web Application Server configuration

Centralized Message Store - Stores voice messages, subscriber records, and manages specific application functions including notification

Media Server - terminates IP and/or circuit switched traffic via multi-interface design and is responsible for trunking and call control

Signaling Gateway - A consolidated SS7 interface

Systems Management Unit (SMU) - A management portal that enables service providers to provision and maintain subscriber accounts and manage network elements from a centralized web interface