PDF of this tutorial"Revolution: a fundamental change in the way of visualizing something."
In this tutorial, the argument is made that the telecom and computer industries are changing so rapidly that, if a company cannot keep pace, it may not be in business long. The way to keep pace or, better yet, set the pace is through a comprehensive program of business process revolution. To accomplish this requires recognition of the need for change, a commitment to change, and a proven toolkit of change methodologies.
The toolkit of business process revolution is composed of three primary tools:
- understanding of business as a series of linked interdependent processes
- measures of process performance at the result and driver level
- skills to knock down the obstacles that prevent a process from operating at its optimum level
Creating a revolution in one’s own company leads to the rewards that fast processes and short time to market bring: the thrill associated with high productivity, an enthusiastic workforce, and the enormous benefits associated with the position of a market leader.
