Table of Contents:

Definition and Overview

1. Introduction

2. Shifting Business Landscape

3. The Evolution

4. Business Intelligence Capabilities

5. Data Warehousing Fundamentals

6. Methodologies and Processes

7. Conclusion

Self-Test

Glossary

PDF of this tutorial

EIS
executive information system

IS
information services

ISP
Internet service provider

OLAP
on-line analytical processing

OLTP
on-line transaction processing

RDBMS
routing database management system

ROI
return on investment