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Service providers continue to evaluate and pursue different IP transformation techniques and more flexible service deployment and building human capabilities essential for competing in a converged media and communications industry.

As operators in the midst of IP transformation acknowledge that successful programs require more than successful technology implementation, operators about to embark on transformation initiatives have much to learn from the early movers, including where the big wins lie.

Achieving success in business, network, and operations transformation demands that operators depart from business as usual practices. Leaders in the market will discuss how they have addressed the challenge of getting beyond business as usual in their transformation programs.

Topics will include the following:

• Business strategies and risk mitigation for fundamentally breaking the mold on vendor relationships to drive transformation
• Training your staff to be customer-centric
• Best practices to address operations in an all-IP environment to achieve a new world business model
• What it takes to build a next-generation telecom

Jean-Philippe Poirault President, Network Integration Business Alcatel-Lucent

Prior to his current role and since 2004, Mr. Poirault was Alcatel Mobile Communications Group vice president in charge of Europe, combined with his role as chairman of the Swiss Alcatel Subsidiary, Mobile News Channel SA, initiating the multimedia content aggregation and distribution business in Alcatel. Mr. Poirault joined Alcatel in 1991 as system architect and held various operational roles in divisions from program management to sales operations. Running the Evolium program for four years, he largely contributed to Alcatel's breakthrough in the mobile market.

Hugh Bradlow Chief Technology Officer Telstra Corporation Limited

Dr. Bradlow leads a group responsible for investigating the future technologies that will impact Telstra's business. Prior to Telstra, he was professor of Computer Engineering at the University of Wollongong in Australia, where he directed the Centre for Information Technology Research and was head of the Department of Electrical and Computer Engineering. During this period he was also Foundation Director of the NorTel Technology Centre, a R&D facility on the University campus. Dr. Bradlow received the D.Phil. degree for research in experimental nuclear physics from the University of Oxford. Dr. Bradlow is a fellow of the Australian Academy of Technological Sciences and Engineering, an emeritus professor of the University of Wollongong, a professorial fellow of the University of Melbourne, and a member of IEEE Communications Society Board of Governors.

Daniel Lambert Vice-President, Service Migrations BT

Mr. Lambert took 21CN customer migrations from concept to market by designing, building, and operationalizing BT's Migration Centre of Excellence to power BT's customer transformation from legacy networks and platforms to 21CN. He is also responsible for all of BT's U.K. service delivery. Mr. Lambert's career spans 15 years in the telecom, IT, retail, and defense industry sectors, in which he has held both program and operational roles. He served in the United States Air Force as an acquisition program manager and retired in 1998 as a captain.

Helmut Leopold Director, Platform and Technology Management Telekom Austria AG

Mr. Leopold has been with Telekom Austria since 1999. He is responsible for R&D, the network, and IT development, as well as product management wholesale. Previously, from 1994, he filled various management positions at Alcatel. From 1989 to 1994 he served as a research engineer at Alcatel ELIN Research Center, where he covered the fields of high-performance networking and multimedia communications. Since 1997 he has lectured on broadband communications at the University of Technology in Vienna and has been an evaluator in the R&D programs of the European Commission. He is vice president of the Austrian Research Center FTW, president of the IPV6 Task Force in Austria, and chairman of the Broadband Services Forum.

Peter Weichsel Principal, Telecommunications and Technology Booz Allen Hamilton

Mr. Weichsel focuses on providing strategic and tactical assistance and support to established and emerging carriers and technology vendors. His combined technical and commercial experience is based on a track record of more than 15 years in the communications industry. Recently, a significant part of Mr. Weichsel's work has been dedicated to supporting large technology-enabled transformations at carriers as part of the all-IP evolution.