Executive Perspectives
Duration: 3 minutes 36 seconds
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Laurent Vauclin, Amdocs
Vice President France & Italy, Global Accounts Division
Interview Questions
Click the following questions to view responses:
  1. Lisa Reyes, Host: Give us a little bit of background and tell us a little bit about yourself, Amdocs and its impact on the industry.
  2. Lisa Reyes, Host: What in your opinion, is the chief obstacle facing service providers who seek to deliver a truly personal and a superior customer experience to their end users? Is it a technology or business process hurdle, and how can they best overcome it?
  3. Lisa Reyes, Host: What will be the most important changes faced by the industry to enable a more rapid speed of service creation in the future? Do you think the ICT industry is ready for that challenge?
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Laurent Vauclin
Vice President France & Italy, Global Accounts Division
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