Business Suite # 9
www.tcs.com
Tata Consultancy Services is an IT services; business solutions and outsourcing organization that delivers real results to global businesses; ensuring a level of certainty no other firm can match. TCS offers a consulting-led; integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model; recognized as the benchmark of excellence in software development. A part of the Tata Group; India's largest industrial conglomerate; TCS has over 108;000 of the world's best trained IT consultants in 47 countries. The Company generated consolidated revenues of US $4.3 billion for the fiscal year ended 31 March; 2007 and is listed on National Stock Exchange and Bombay Stock Exchange in India.
Technologies on Display
SOA
TCS SOA Services:
- Consulting Services to improve organisational agility and efficiency by leveraging SOA across the enterprise.
- Help to Institutionalise SOA Governance through a proven framework.
- Development and Deployment services to implement and integrate technologies and orchestrate business services via a messaging backbone.
- Managed Services to maintain the infrastructure and manage solution suites in production to SLAsTCS SOA-enabled processes have business value in areas such as:
- Single view of customer to enable better customer service
- Better targeted cross-selling
- Rich end-user interfaces through mashups that combine disparate data items
- Improved business process development and adaptability
- Effective management of problems that can arise from increased dependence on other business units and their systems
Unified Communications
TCS Unified Communications Offerings:
- Unified IP Communications — Integrated Management of IP fabric; call control and messaging; collaborative services and applicationsLab testing — Pre-deployment testing; network audits and assessmentPilot — Active testing and passive monitoring; QoSProduction — Service assurance; systems managementTCS Unified Communications Features
- Mobility: Provides the ability to offer wireless access; and applies to all communication applications and devices. It also manages how solutions integrate on-premise; enterprise functions with the functions of mobile operators.
- Business Collaboration Applications: Manage the ability of portfolios to integrate with collaboration applications beyond Web conferencing
- Contact Center: Improve customer service though technical; operational and organizational integration between the contact center and UC functionalities.
- Communication-Enabled Business Processes (CEBPs): Support integration of communication functionalities directly with business applications
Web 2.0
Web 2.0 Features:
- Rich Application Interfaces
- Content Syndication
- Social NetworkingoCross-Domain MashupsWeb 2.0 experience:
- Combines search with contextual advertising and allows user revenue participation.
- Leverages user's personal connections.
- Allows users to share and develop content.
- Metadata assigned to content or web pages to facilitate search and sharing.
- Allows users to share media as a client and as a server.
- Allows users to create and share their online diaries of text and media.
- Allows users to download video and audio.
- Allows users to collect and read content feeds (XML).
- Allows users to buy and sell over the web.
- Allows users to search for peer reviews on products and services
