Amdocs OSS Division offers the most complete, comprehensive portfolio of products designed to enable service providers to transform OSS and support planning, fulfillment and assurance from a common integrated approach to service and resource management.
Amdocs OSS portfolio is unique:

• Our SOA-based modular architecture means you can take just the parts you need, and integrate with your existing systems through standard interfaces
• We provide pre-configured processes as Packs, to speed time to deploy, with up to 80% of configuration required — out of box.

Amdocs is first with Customer Experience Systems (CES) that enable service providers to realize the convergence of BSS/OSS. With CES, Amdocs can provide end-to-end management of complete processes — from customer to the network.

The award-winning Amdocs CRM suite is designed specifically for the needs of large companies with millions of customers, and complex and wide-ranging offerings. With unmatched proven scalability capabilities, Amdocs CRM delivers a comprehensive set of powerful, seamlessly integrated applications that support key business processes across the entire customer lifecycle in the areas of services and support, selling and ordering, marketing and analytics. A critical aspect of the Amdocs Customer Centric approach is delivered with Amdocs Self Service, enabling customers to self-manage their accounts, viewing usage and performing key account management functions. Amdocs' latest portfolio release, Amdocs Customer Experience Systems (CES) brings to market our most comprehensive offering to date, and enables you to provide the experience your customers expect.

Amdocs' Advertising, Commerce and Entertainment (ACE) offering encapsulates a comprehensive, unified portfolio of solutions for new revenue streams such as advertising, commerce and third party enablers. The portfolio is designed to integrate with service providers' systems and network environment to help them use their existing assets to secure the central role in emerging value chains. ACE allows for the delivery of relevant content and innovative services over multiple channels via a flexible, unified solution that integrates back-office systems and leverages your assets so you can deliver personalized, participatory and timely experiences to your customer. Amdocs Customer Experience Systems (CES), our latest portfolio release, embraces digital commerce and advertising with innovations that service providers have yet to dream of.