10:00 – 13:00

Workshop 1 Carrier Ethernet Transport Chair: Andy Stevenson, Chief Executive Officer, Fujitsu Telecommunications Europe Workshop 2 Making Multi-Play a Reality: Identifying the New Killer Apps and Guaranteeing Quality of Experience Chair: Jay Klein, Vice President and Chief Technology Officer, Allot Communications Workshop 3 Why IMS and DLNA Are About to Change the Concept of TV Chair: Dante Lacovoni, Marketing Director, Tilgin Workshop 4 Virtualization in a Material World — ICT the Key Enabler to a Low-Carbon Economy? Chair: Richard Barrington, Head of Public Policy, Sun Microsystems UK Workshop 5 Industrial Revolution 2.0 — Are Service Delivery Platforms the New Production Lines? Chair: Angelo Morelli, Partner, Communications and High Tech Operating Group, Accenture

13:00 – 14:00

Lunch Break

14:00 – 14:30

Opening Keynote Address Speaker: Matt Bross, Group Chief Technology Officer, BT

14:30 – 15:00

Keynote Address Transforming the telecommunications marketplace by releasing the potential of next generation software and technologies Speaker: Bhaskar Gorti, Senior Vice President and General Manager, Oracle

15:00 – 15:30

Networking Break

15:30 – 17:00

A1 Telecom Service Providers: Leveraging Web 2.0 to Deliver New Value Propositions Chair: Geoff Parkins, Solutions Manager, Industry Platforms and Frameworks, Global Telecommunications Industry, IBM A2 IP Transformation: Getting Beyond Business as Usual Chair: Jean-Philippe Poirault, President, Network Integration Business, Alcatel-Lucent A3 What's Wrong with Being a Smart Pipe? Chair: Paul Gainham, Service Provider Marketing Director, EMEA, Juniper Networks A4 Ethernet Service Provisioning Testing Across Multi-Vendor, Multi-Domain Environments: Results of the OIF Interoperability Demo Chair: Lyndon Ong, Director, Network Control Architecture, Chief Technology Office, Ciena A5 Delivery of Converged Services for the Next-Generation IP-Enabled Networked Home Chair: Preet Virk, Vice President and General Manager, CPE Business Unit, Mindspeed Technologies

17:00 – 19:00

Welcoming Reception

9:00 – 10:30

Plenary Panel Web Services Redefine the Platform for New Services Chair: Brian Levy, Vice President and Chief Technical Officer, Communications, Media and Entertainment, Hewlett Packard

10:30 – 10:45

Networking Break

10:45 – 11:30

Plenary Panel How 21CN can help make customers more successful Chair: Steve Osborne, Vice President, Global Integration, BT

11:30 – 12:00

Hot Seat Session Moderator: Camille Mendler, Vice President, Telecommunication Strategies, The Yankee Group

12:00 – 12:30

Keynote Address Speaker: Helmut Leopold, Managing Director of Platform and Technology, Telekom Austria

12:30 – 13:00

Keynote Address Speaker: Sally Davis, Chief Executive Officer, BT Wholesale

12:30 – 19:00

Technology Exhibition

12:30 – 14:00

Lunch available for purchase on Exhibit Floor

13:30 – 16:00

Executive Luncheon and Roundtable (By Invitation Only)

14:00 – 15:30

B1 Web 2.0 and SOA: Friend or Foe? Chair: Kees Neven, Co-Founder and Vice President, Sales, ENABLE-U B2 Service Evolution — Building the Service Ecosystem — A Best Practice Approach to New Service Innovation Chair: Michel Burger, Chief Technology Officer, Communications Sector, Microsoft B3 Retaining Visibility into User Behavior across Converged Networks to Maximize Revenue Potential Chair: Shane O'Flynn, Vice President of Managed Services and Support, Openet B4 Broadband Dream Team — Empowering High-Bandwidth Services over FTTX Chair: Gerlinde Bedoe, Director, Solutions Marketing, Nokia Siemens Networks B5 Leveraging SOA to Achieve Flowthrough for IP-Based Services Chair: Beau Atwater, Executive Director - Strategy & Standards, Global Solutions, Telcordia

15:30 – 15:45

Networking Break

15:45 – 17:15

C1 The Reality of Convergence: Three Operator Perspectives Chair: Erik Larsson, Vice President, Marketing, Converged IP Communications, Comverse C2 Consumer End-User Devices: Converged Devices with Unified User Experience for Converging Services Chair: Pramod Khambete, Head, Interactions Design Group, Tech Mahindra C3 Collaboration for a Successful Business Transformation - Options and Alternatives Chair: Fredrik Ljungblom, Strategic Marketing Manager, Ericsson Global Services C4 WiMAX 802.16 (e) - Life in the Real World Chair: James Brunson, Director of Converged Network Solution, Analysis Broadband (PAB), Spirent Communications C5 Weapon of Choice Chair: Marty Algire, Vice President, Products, Radialpoint

17:15 – 19:00

Reception on Exhibition Floor

18:00

Convergence World Awards Ceremony

9:00 – 10:30

D1 Evolution of Service Provider Portfolios in a Service-Oriented Environment Chair: Oscar Ruiz, Director, Portfolio Evolution, BT D2 Network Owners versus Internet-Centric Service Providers Chair: Martin Thunman, Chief Executive Officer, Packetfront D3 The Next Phase of Collaborative Communications - Integration Everywhere Chair: Wayne Dunlap, Chief Technology Officer and Vice President of Product Planning, Video Solutions Group, Polycom, Inc. D4 Fiberless Optical Networking (FONET) Chair: Jai Agrawal, Professor, ECET, Purdue University Calumet D5 Support of an Agnostic Access through Intelligent Edge — Combination of the Fixed and Mobile A-Gateway Chair: Andrew Harries, President and Chief Executive Officer, Zeugma Systems

10:30 – 11:00

Networking Break

11:00 – 12:30

Plenary Panel Transformation to the "Soft Service Provider" Chair: Roberto Saracco, Head of Future Center and Technical Communications, Telecom Italia

12:30 – 13:15

The IEC University Program Keynote Luncheon In cooperation with the Institution of Engineering and Technology (IET): "Bridging the Gap between Industry and Academia" (For Industry Professors and Students)

12:30 – 19:00

Technology Exhibition

12:30 – 13:30

Lunch available for purchase on Exhibit Floor

13:30 – 15:00

E1 Creating Innovative Services through Collaboration Chair: Bernie Van Eerden, Director, Next Generation Services, Telecoms and Media, LogicaCMG E2 From Customer Experience to User Experience Excellence Chair: Ferdinand Maier, Managing Director, Ruwido Austria E3 Pragmatic Approach to Developing IMS Services Chair: James Steadman, Senior Director, Technical Product Strategy, Oracle E4 How to Maintain Revenues on an All-IP Platform Chair: Bjorn Claaßen, Chief Marketing Officer, KEYMILE E5 Packet Optical Transport Systems: Drivers, Technology, Markets, and Deployments Chair: Ken Davison, Vice President, Marketing and Business Development, Meriton Networks

15:00 – 15:30

Networking Break

15:30 – 16:00

Keynote Address Andreas Mueller-Schubert, General Manager, Global Solutions, Microsoft TV, Microsoft Corporation

16:00 – 16:30

Keynote Address JP Rangaswami, Managing Director, HQ Service Design, BT

16:30 – 17:30

Plenary Panel Making Global Outsourcing and Managed Services a Reality Chair: Euan Davis, Principal Analyst, Forrester

17:00 – 19:00

Reception on Exhibition Floor

9:00 – 10:30

F1 Delivering Assured Value Added Service Over Current Broadband Networks Chair: Peter Thompson, Chief Scientist, Strategy, U4EA F2 An Investors Perspective on SaaS Chair: David Mitchell, Senior Vice President, IT Research, Ovum F3 Interactivity in IPTV Chair: Carl Rijsbrack, Vice President, Marketing and Communications, Fixed Solutions Division, Alcatel-Lucent

10:30 – 11:00

Networking Break

11:00 – 12:30

G1 Multi-Service, Unified Packet-Based Transport Chair: Ian Masson, Chief Network and Product Architect, Huawei Europe G2 The Wireless City Chair: Yoel Bar Gil, Chief Technical Officer, Leadcom G3 Next-Generation Service Provider Platforms: Lowering Costs, Shortening Time to Revenue and Adding Flexibility Chair: Peder Jungck, CTO, CloudShield