This panel will address the key business and technology drivers for outsourcing and managed services and the associated benefits and advantages for other communication providers and their customers. It will also address the impact of outsourcing and managed services on the legacy operations together with the challenges faced by telecom operators to transform legacy processes and systems.

With shrinking legacy revenues and the growth of new revenues happening slower than expected, cost efficiency is becoming more and more important for carriers together with the challenges of speed to market and customer focus — outsourcing can help carriers transform their business and make it a reality. BT has a wealth of experience and in-depth understanding of the importance, complexity, and mechanics of outsourcing and managed services.

Euan Davis Principal Analyst Forrester

Mr. Davis serves Sourcing & Vendor Management professionals. He assumes responsibility for a broad range of services- and sourcing-related issues including application-related services, managed services, and shared services to other forms of IT delivery. Mr. Davis frequently advises executives into the dynamics surrounding the market and how they impact the sourcing role. He is increasingly recognized as Forrester's green IT expert in Europe as well. He is frequently featured in broadcast media, such as CNN, and has been extensively quoted in the Financial Times.

Stefan Doeblin Chairman and Founder Network-Economy Group

Mr. Doeblin is also a member of the R&D council of the Munich Kreis. He previously was MD of MFS Communications in Germany (now part of MCI WorldCom) and business development manager at British Telecom plc. Mr. Doeblin also worked as a senior consultant for Arthur D. Little in client projects Swisscom, BT, and Siemens, and as the head of the Communications Department at Sietec Siemens Systemtechnik. He started his career as a systems engineer at SEL Software GmbH, now part of Alcatel, and graduated in mathematics plus business administration and engineering.

Mukul Gupta Associate Vice President and Country Head (UK) for Communications, Media and Entertainment Practice Infosys Technologies Limited, UK

Mr. Gupta's 12 years at Infosys have included work in telecom and retail sectors in U.S., APAC, and U.K. markets. From 2003 to 2007, he was the relationship head for the British Telecom account. In 2003, he was the engagement manager for the Telstra Clear account at Infosys New Zealand. Previously, from 2001-2003, Mr. Gupta was the account manager for the Telstra account at Infosys Australia. Prior to this he worked in telecom presales for the United States and Europe and delivery of telecom OSS projects. He also was a founding member of Infosys OSS practice in 1998. Beside Infosys, Mr. Gupta spent three years with Deutsche Bank's Global Custody package team in Singapore and Frankfurt from 1995 to 1998.

Karsten Lereuth President, Global Telecom Markets BT

A senior executive in BT's Global Services division since December 2002, Mr. Lereuth has headed GTM (formerly known as Wholesale Business) since May 2004. He has been actively involved in the successful development of the German Internet economy since the mid-'90s. In May 2001, Mr. Lereuth moved to Group 3G, the UMTS joint venture of Telefónica and Sonera, in Germany, where he was responsible for marketing, products, and services. Prior to that, in 1996 he joined Internet provider UUNET, the Internet division of WorldCom, as a member of the EMEA management team in several key functions, including managing director.

Kevin O'Neill Vice President, Network Operations BD, Europe and North Alcatel-Lucent

Mr. O'Neill has 20 years of experience in the telecom services industry. He has held previous management positions in maintenance, technical support, product development, operations, sales, and business development. He spent 10 years with Nortel prior to joining Lucent (now Alcatel-Lucent) in 1999. He started his career as a graduate engineer with STC.