15:45 – 17:15 | Tuesday, 29 April
Weapon of Choice
C5
User experience has become the field of battle in the competition for user relationships; which user experiences are most coveted by service provider growth strategies?
In this session service provider, analyst, and vendor engage in rigorous debate and respectful confrontation to separate the Nice To Have from the Must Have value-added services and discuss how each serves practical current business objectives and, or, are strategic to the long-term vision of the service provider.
Chairperson
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Marty Algire
Vice President, Products
Radialpoint
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Marty Algire is responsible for product management and software development at Radialpoint. He brings over a decade of experience in marketing Internet applications, product management, and enterprise software development. Marty previously directed the development of the world's first Pseudonymous Communications Infrastructure for the Internet, which was selected at Demo '99, and won PC World's "Internet Newcomer of the Year" award. Marty is a frequent participant at industry events, most recently speaking at the Telco 2.0 Industry Brainstorm in London.
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Speakers
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Yusuf Hassan
Vice President, Client Services, EMEA
Radialpoint
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Simon Torrance
Chief Executive Officer
STL Technology Partners
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