Mobile operators have two main parts: the "netco," which operates the network, and the "servco," which provides the customer experience. Most mobile operators tightly couple these two entities in an integrated servco-netco model, but some also support external servcos in the form of MVNO partners alongside their own servco businesses.

The continuing erosion of voice tariffs, triggered by increasing competition and regulatory pressure, puts mobile operators under considerable pressure, forcing them to look for significant cost reduction in their business operations while attempting to add new, innovative mobile data services to stem the overall revenue decline — a delicate balancing act.

While the default response of most mobile operators is to try to stay in both businesses, this presentation argues that concentrating on just the networking aspects and offering access to MVNOs is a viable business model.

Paul Gainham Service Provider Marketing Director, EMEA Juniper Networks

Mr. Gainham joined Juniper Networks in 2003 as product marketing manager for Juniper Networks EMEA. In his current role, his responsibilities include managing the team that drives the marketing activities around Juniper's core and edge routing platforms, working closely with internal sales as well as customers and channel partners to ensure that Juniper products are well represented in the market, and reflecting and driving customer needs and directions in this space.

Philip Carden Strategy Director Alcatel-Lucent

Mr. Carden leads the strategy for the enterprise market in Alcatel-Lucent's Corporate CTO. He is responsible for orchestrating the overall technology strategy toward enterprise end users, with a particular emphasis on managed communication services. Mr. Carden's experience in telecommunications includes a major U.S.-based telecommunications consulting firm, where he was the chief executive of a 60-person software development firm. He has an honors degree in electrical engineering and a business degree in marketing from the University of Auckland.

Alrik Hohmann KPN Mobile

Jonathan Kendall Head of Mobile Business Development Juniper Networks

Mr. Kendall has exceptional experience in operator business models and transformation, having played major roles in all industry segments (vendor, operator, system integrator, and consultancy). He has expertise, combined with the working knowledge of customer issues and challenges around both technology and networking expertise, including the commercial considerations and realities.

Mika Uusitalo Head of Business Development Nokia Siemens Networks

Mr. Uusitalo is responsible for driving the creation of new business opportunities for Nokia Siemens Networks. Prior to this, he was the head of Nokia Core Networks Solution and System Development, responsible for the development of new product and system solutions targeted for operators and service providers as well as core network strategic architecture. Previously Mr. Uusitalo was the general manager of Tahoe Networks, as well as CTO, VP, and head of the mobile and Internet technologies unit and director of the Medialab at TeliaSonera Finland (formerly Sonera).