Since its beginning, the telecommunications industry has kept the network at the core of its focus. Today, however, IT plays a critical role in creating, delivering, and managing converged and IP-oriented services. The inefficiencies caused by OSSs that do not manage across network and IT domains cost service providers both time and money. Lack of integration causes service deployment delays, poor interoperability, and reduced quality of service, as well as significantly higher operations costs than when a single system is used to span network and IT infrastructures. With an integrated system in place, service providers achieve end-to-end service visibility, a complete picture of the customer experience, and greater ability to manage customer expectations. The results are reduced total cost of ownership and increased profitability.

Sanjay Mewada Vice President, Strategy Netcracker

Mr. Mewada’s responsibilities include overseeing the strategic direction of NetCracker and managing its Partnership Program. Prior to joining NetCracker, he was at Yankee Group, where he was vice president of the Telecom Software Strategies Decision Service. Before joining Yankee Group, Mr. Mewada worked at MCI, Intelsat, and the World Bank in Product Management and Technology Evaluation functions.

Roger Fawcett Director, EMEA, Communications, Media and Entertainment Hewlett-Packard

Mr. Fawcett is responsible for business development in his sector. He is responsible for the revenues that come from European telcos and media companies for HP’s solutions, software, services, and infrastructure.

Willie Marais Specialist, Technical Product Development Telkom South Africa

Mr. Marais has been involved with the specification and development of systems that on the one side holds inventory of the network and on the other side activates the network with design executed in the inventory system. These architectural designs, all internal, had to be in line with long strategic goals of the company, ensuring modularity and the ability to upgrade/replace systems.

Roz Roseboro Senior Analyst Analysys-Mason

Ms. Roseboro works at OSS Observer, now part of Analysys Mason. She has more than 15 years of experience in market research, marketing, and product management. Ms. Roseboro has held numerous positions in industry research, product development, and marketing within telecom and high-tech organizations.

Chris Taylor Product Strategy and Planning Engineer, Network Systems Department NEC

Mr. Taylor’s responsibilities include overseeing strategic direction and product planning of NEC’s Director series of NMS/OSS access management products. Prior to joining NEC, Mr. Taylor also worked for Alcatel, Fujitsu, and Siemens, specializing in NMS/OSS access network domain integration and development roles, as well as Australia’s Telstra Network Operations group.