The QoS challenges required to support IPTV, VoIP, gaming, NAS, and other services are complex. How can service providers meet them? While FTTH and VDSL2 enable more services and greater bandwidth, they increase the scale of QoS issues within the home network. Meanwhile, a variety of home network technologies [Wi-Fi (.11n), data over powerline, data over cable, data over phoneline] are being developed, but there is no clear picture of how the QoS standards for these technologies coexist with the service providers' QoS management tools and assumptions.

This session looks at the QoS challenges from the point of view of the service provider; starting from the managed residential gateway and the WAN access technologies in play. It looks at the home network topologies and identifies the points of bandwidth constriction that lead to QoS issues. It explores the QoS management tools, home network QoS standards, and identifies the QoS challenges and issues in delivering IPTV and other services.

Duncan Bees Technical Advisor, Communication Products PMC-Sierra Deputy Chair, QoS Group Home Gateway Initiative

Mr. Bees is active the DSL Forum and is the deputy chair of the Home Gateway Initiative's QoS Group. At PMC-Sierra since 1999, he works with carriers to identify product requirements and opportunities for residential gateways. Previously Mr. Bees worked with Nortel, managing a development group in the wireless products division. He holds bachelor's and master's degrees in electrical engineering from the University of British Columbia and McGill University, respectively.

Jean-Francois Cadiou Senior Network Architect, Access and Home Networks Orange, France Telecom Group

At Orange Labs (France Telecom Group) since 1998, Mr. Cadiou works as R&D engineer and later as project manager highly involved in access networks, home gateways, and home networks evolutions. During this period he has also been in charge for the R&D division of the France Telecom home gateway launching project. Mr. Cadiou has been in his current position since 2005. He also has important international experience and has been involved in many European collaborative projects. Mr. Cadiou is involved in standardization/industrial forums and is currently chairman of the QoS WG of the Home Gateway Initiative (HGI), which is a telco-driven forum.

Hamish Dobson Manager, Product Marketing PMC-Sierra

Mr. Dobson has previously held roles in business development and product marketing for PMC-Sierra's switch and router product lines and has also held product development positions at IBM and MPR Teltech Ltd. He graduated with a Bachelor of Engineering degree in communications system design from the University of Victoria in 1992. Mr. Dobson also holds a Master of Business Administration degree from Queen's University (Kingston, Ontario).

Ilario Gregori Engineer, Home Network and Handset Innovation Group Telecom Italia

Mr. Gregori is currently managing innovation activities regarding home gateways, with specific technical focus on technology scouting, new features specification and evaluation, integration of home gateways within home and access networks environment, and related standardization activities (DSL Forum and HGI). In past years, he has been involved in technical specifications related to ADSL access networks, residential and business broadband services, and service control platforms.

Nello Luzi Manager, Communications and High Tech Accenture

Dr. Luzi has been working in Accenture's communication and high-tech consulting practice since 2000. He held management projects at Telecom Italia and Telecom Italia France. Dr. Luzi is currently working on Accenture Innovation Center for Broadband, where he is developing innovative new generation operation support systems in provisioning and assurance areas.

Luigi Mori System Engineering Manager, Broadband Solutions Pirelli Broadband Solutions S.p.A.

Mr. Mori is in charge of system-level specification of residential gateways and wireless home devices, representing Pirelli in the major standardization initiatives in the relevant technology sectors. He assumed his current role in July 2005 after more than 15 years in the telecommunications industry. Mr. Mori started his career at Italtel R&D, where he matured a solid know-how of digital video coding, home networking terminals, and ATM and IP multimedia network architectures, taking responsibility roles in several international research projects in those fields.

David Thorne Chief Broadband and Access Architect, Chief Technology Office BT Group

Dr. Thorne has worked for BT for 18 years. He has several years of experience of network architecture and technology, covering access, aggregation, and home networks, and has a particular interest in QoS. As part of his current role, he works in various international standardization bodies, where he has provided both technical and managerial input; he currently chairs the Architecture and Transport Working Group in the DSL Forum and the Architecture Task Force of the HGI.