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Telecommunications networks of the 21st century will be characterized by high-speed data throughput, hybrid broadband technologies, and seamless global reach over a variety of infrastructures and architectures. Making these various technologies integrate and interoperate in a manner that is transparent and efficient to the end user is a challenge facing carriers of all varieties. As competition for key market segments and profitable customers heats up, smooth operations support systems (OSS) become one of the most important differentiators between service providers. In the new millennium, the difference between success and failure will depend on which carrier can provision services smoothly, bill accurately, optimize network monitoring and maintenance, and interface effectively with the end user.

To help service providers meet these challenges, the International Engineering Consortium is pleased to present the Global OSS Summit 2002, March 25–28, 2002, at the Orlando Renaissance Resort in Orlando, Florida. This program will focus on the range of approaches, technologies, strategies, and best practices in delivering operational excellence to end users of all types.

This year, plenary panels of industry executives will address the importance of "Customer-Focused OSSs" and the needs for "Simplicity and Integration" in OSS design.

Educational Program

The Global OSS Summit 2002 educational program will cover key network management topics, including the following:

• CORBA, Java, and XML: OSS Development
• Management of Multivendor, Multi-Technology Networks
• EMS/OSS Convergence
• Quality of Service Objectives and Measurements
• One-Touch Provisioning
• OSS Legacy Obsolescence
• Service Assurance
• Best-of-Breed OSSs
• OSS ROI
• B2B Integration and Process Automation
• Management of Optical Networks
• IP Service Management
• Regulatory Impact on OSS and Billing
• VoIP and Broadband Services
• End-to-End Service Management
• Next-Generation Optical Service
• VPN Management
• OSS Network Element Database Integration
• xDSL/VDSL OSS Operations Requirements
• New-Generation Operations Systems
• OSS Fundamentals

Who should attend?

The Global OSS Summit 2002 is a "must attend" for telecommunications network professionals who focus on the range of approaches, technologies, strategies, and best practices in delivering operational excellence and ensuring compatibility and interoperability between carriers.

The Global OSS Summit will benefit network professionals from the following groups:

• Incumbent Local-Exchange Carriers
• Interexchange Carriers and Competitive Long-Distance Service Providers
• Competitive Local-Exchange Providers
• Fixed and Mobile Wireless Service Providers
• International Telecom Service Providers
• Cable Companies
• Internet Service Providers
• Equipment and Software Vendors